Privacy Policy

How we protect and manage your personal information

At College Mantra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Last Updated: February 2025

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Personal Information

When you register, request counseling, or use our services, we may collect:

  • Full name, email address, and phone number
  • Educational background and qualifications
  • Career interests and preferences
  • Date of birth and demographic information
  • Contact information for communication purposes

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Educational Counseling: To provide personalized course and university recommendations
  • Communication: To respond to your inquiries and provide customer support
  • Service Improvement: To enhance and optimize our website and services
  • Marketing: To send you relevant educational opportunities and updates (with your consent)
  • Analytics: To understand user behavior and improve user experience
  • Compliance: To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Partner Universities

With your consent, we share relevant information with our partner universities for admission processing and enrollment purposes.

3.2 Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep information confidential.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Multi-factor authentication for sensitive operations

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

5.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data to another service
  • Object: Object to processing of your personal information

To exercise these rights, please contact us at privacy@college-mantra.com

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

COLLEGE MANTRA PRIVATE LIMITED

📧 Email: privacy@college-mantra.com

📧 General Inquiries: info@college-mantra.com

📍 Address: A-1/3 Chamber, B-205, BHIKAJI CAMA PLACE, NEW DELHI, South Delhi, Delhi, 110066

⏰ Business Hours: Monday - Saturday, 9:00 AM - 7:00 PM IST